ROLE DESCRIPTION:
Allison Bash - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support the agency in gaining and keeping customers. As Agent's Executive Assistant - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position.

We look forward to incorporating your energy and perspective into our team as we build success together.

RESPONSIBILITIES:

Ensure accuracy of team member production and commission data within FrontRunner.
Compile comprehensive high-level summary reports including BOD, CLAIMS, PFA Recon, Miscellaneous Recon, and weekly reports.
Conduct call report activities to facilitate effective communication and engagement.
Utilize ECRM analytics to derive actionable insights for strategic decision-making.
Address defector issues to enhance customer retention and loyalty.
Manage responses to customer reviews to maintain a positive online reputation.
Support general marketing efforts to drive brand awareness and growth.
Perform miscellaneous duties as required to contribute to team success.

QUALIFICATIONS:

Dedicated to customer service
Exceptional communication skills
Eager to learn
Able to achieve mutually agreed upon marketing goals
Interested in marketing products and services based on customer needs

Compensation: $17.00 - $20.00 per hour

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Mascoutah, IL and help customers with their insurance and financial services needs, including:

Auto insurance
Home insurance
Life insurance
Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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